Spa Policies

SPA TREATMENT HOURS:
9 am – 5 pm daily Hours may vary seasonally. Please call the Spa receptionist desk for confirmation.

SPA RESERVATIONS:
We recommend scheduling Spa appointments prior to your intended visit so that we may best accommodate your preferred times. A credit card number is required at the time treatments are booked. Please arrive 15 minutes prior to your appointment.

AGE REQUIREMENT:
Guests must be a minimum of 16 years of age. Spa services for those 15 and younger are provided at our discretion and a parent or adult guardian must be present. Our couples room is ideal for children’s massages.

CANCELLATION POLICY AND TARDINESS:
Spa treatments are reserved specifically for each individual guest. Please notify us 24 hours before your scheduled appointment if you need to cancel or reschedule to avoid being charged 50% of the service as well as the 20% gratuity. Arriving late will limit the time available for your treatment, which will end at the scheduled time. The full cost for the treatment will apply.

SERVICE CHARGE:
20% gratuity is included. Additional gratuities are at your discretion based on your level of satisfaction.

ATTIRE FOR TREATMENT:
You may wear whatever is comfortable. Most Spa treatments are enjoyed without clothing, however, a robe and sandals will be provided for you upon request. Our professional staff is trained to drape towels or sheets discretely to protect your privacy at all times.

SHAVING BEFORE TREATMENT:
Shaving is recommended for men at least two hours prior to a facial, but it is not necessary. Shaving is not recommended prior to any body treatments.